Shipping times depend on your location and the specific items in your order. Most orders are processed within 1-2 business days, with delivery ranging from 3-7 business days for domestic shipments.

Currently, we do not offer international shipping. We only ship to locations within the United States. We apologize for any inconvenience.

We want you to be satisfied with your purchase. If you need to return or exchange an item, please contact our customer service team within 30 days of receiving your order. Items must be unused, in original packaging, and in resaleable condition to qualify for a return or exchange.

Yes, many of our products come with manufacturer warranties. Please check the product details for specific warranty information, or contact us for assistance in understanding warranty coverage.

If you receive a damaged item, please contact our customer service team within 48 hours of delivery. We will assist you in processing a return or replacement.

To place an order, simply browse our online store, add items to your cart, and proceed to checkout. We accept various payment methods, including credit cards, ACH transfers, and PayPal. If you prefer a different method, please contact us for assistance.

Yes, we offer special pricing and bulk discounts for large or recurring orders. If you're looking to make a large purchase, please reach out to our sales team for a custom quote.

Yes, we offer a digital product catalog. You can download it directly from our website, or if you prefer a printed version, contact us and we will mail one to you.

Yes! Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment.

You can reach our customer support team by: 

• Email: fboessentials@banyanair.com 
• Phone: 954.492.4351
• Live chat: Available on our website during business hours (9 AM - 5 PM EST, Monday - Friday) 

While we do not typically offer installation services, we can recommend trusted partners who can assist with the setup and installation of our equipment.

Most of our products are processed and shipped within 1-2 business days. However, customizable products may take up to 45 days to manufacture and ship. Please check the product details for specific lead time information or contact us for more details.

We offer a wide range of line service equipment specifically designed for FBOs. Our product categories include: 

• Safety/Line Gear: Personal protective equipment and safety gear for line service professionals. 
• Line Tools/Equipment: Tools and equipment used for aircraft handling, maintenance, and ground support. 
• FBO/Cabin Supplies: Essential supplies for FBOs and cabin services, including cleaning materials, amenities, and more. 
• Lav Equipment: Equipment and supplies for lavatory services, including lav fluids, face and hand protection, and aprons.  
• Fuel/Refuel Parts: Fueling equipment, refueling parts, and related accessories for aviation fueling operations. 

Visit our Products page for a complete catalog of our offerings.

While FBO Essentials primarily caters to Fixed Base Operators (FBOs), aviation businesses, and commercial operators, we prioritize B2B transactions. However, everyone is welcome to purchase any items needed from our store. Whether you're an individual or a business, if you find what you need, feel free to place an order!

We provide detailed product descriptions and specifications for each item on our website. If you're unsure about compatibility, our customer service team is available to assist you with any questions regarding your equipment.

Yes, we offer training upon request for certain equipment, as well as ongoing support. Please inquire about specific training programs and support services when making your purchase.